1. What products does your factory manufacture?
QINGDAO LJS BRUSH CO., LTD specializes in manufacturing interdental brushes, medical device cleaning brushes, cosmetic brush heads (such as mascara brushes), and customized industrial brush solutions for global B2B markets.
2. Do you offer OEM and private label services?
Yes. We provide OEM/ODM and private label services, including custom sizes, colors, materials, packaging, and logo branding to meet your market and regulatory requirements.
3. What industries do you serve?
We serve a wide range of industries, including:
Dental and oral care
Medical devices and healthcare
Cosmetics and beauty manufacturing
Laboratories and sterilization centers
Distributors and wholesalers
4. What materials are used in your brushes?
Our products are made using high-quality nylon bristles, stainless steel twisted wire, PP plastics, selected to ensure durability, safety, and consistent performance.
5. Can you customize brush size, shape, or color?
Yes. We support customization of brush diameter, length, bristle hardness, wire thickness, handle design, and color options, depending on your application and order quantity.
6. What is your minimum order quantity (MOQ)?
MOQ varies depending on product type and customization requirements. Please contact us directly to discuss your specific needs and receive a tailored quotation.
7. Do your products meet international quality standards?
Yes. Our manufacturing processes follow strict quality control standards. Products can be supplied to meet international market requirements for dental, medical, and cosmetic applications.
8. Do you supply products for export markets?
Yes, we have extensive experience supplying export-ready products to customers in Europe, North America, Asia, and other global markets.
9. Can I request samples before placing a bulk order?
Yes. Samples are available for quality evaluation. Sample availability and costs depend on the product type and customization.
10. What packaging options do you offer?
We offer bulk packaging, retail-ready packaging, and fully customized OEM packaging, including blister packs, boxes, and private label designs.
11. How do you ensure product quality?
Each product undergoes strict inspection during production and before shipment, including material checks, size accuracy, and performance testing to ensure consistent quality.
12. How can I contact QINGDAO LJS BRUSH CO., LTD?
You can contact us through the contact form on our website, email, or phone. Our sales team will respond promptly to assist with product inquiries, quotations, and technical support.
13. Are you a trading company or a factory?
We are a factory with our own production facilities and R&D team. This allows us to maintain strict quality control, offer competitive pricing, and provide flexible OEM/ODM services directly to our clients
14. Can I get samples to test the quality?
Yes, we provide samples for your evaluation. Sample costs and courier fees are typically borne by the client. However, these fees can often be deducted from the payment for a subsequent formal order
15. What quality certifications do your products have?
Our products and manufacturing processes comply with international standards ISO9001. We operate under a rigorous quality management system and our products can be manufactured to meet relevant certifications such as CE, ROHS, and FDA requirements, ensuring safety and reliability
16.How do you ensure product quality?
We have a professional QC team that implements strict checks from raw materials to the final product. Quality is assured through strict Quality Control (QC) processes: Incoming QC, In-Process QC, Final QC, and Outgoing QC. This includes dimensional checks, performance tests, and a full inspection before shipment to guarantee consistent quality
17. What are your payment terms?
We accept T/T (Bank Transfer) Our standard payment terms are 30% deposit in advance, and 70% balance payment before shipment. Alipay and Wechat pay are also available.
18. What are your shipping options and lead times?
We have extensive experience in shipping globally via air or sea. For standard orders, the lead time is typically 7-15 working days after order confirmation. We ship from Qingdao Port and can offer terms like FOB. The exact delivery time depends on the order quantity and destination.
19. Can you send me a quotation for your products?
Certainly! We would be pleased to provide you with a detailed quotation. To ensure our quote is accurate and tailored to your needs, please help us with the following information:
- Product Specifications: Type (e.g., L-shape, I-shape), bristle size (diameter in mm), handle color, and any special features.
- Packaging: Individual sleeve, blister card, or custom packaging with your logo.
- Quantity: Your desired trial order quantity and estimated annual volume for the best pricing.
- Target Market: This helps us ensure the product meets relevant certifications (like CE, FDA).
You can send these details to our sales team at info@ljsbrush.com. We typically respond within 24 hours on business days.
20. How long is this quotation valid?
Our standard quotations are typically valid for 30 days from the date issued. This allows you sufficient time for internal review and decision-making.
21. Can you send samples? Are samples free? Who pays shipping?
es, we provide samples for quality evaluation. Our standard policy is as follows:
- Standard Samples: Samples of our standard interdental brush models are provided free of charge. The buyer is responsible for the shipping cost.
- Customized Samples: For samples requiring custom specifications, colors, or private labeling, a sample fee (at cost) and shipping cost will apply.
- Sample Cost Deduction: Any sample fees paid are deductible from your first bulk order.
Please contact our sales team with your specific requirements, and we will confirm the exact details and arrange sample preparation for you.
22. How long does it take to receive samples?
Typically, it takes 3 to 5 working days for us to prepare and dispatch your samples after confirmation. The total delivery time to you will then depend on the shipping method and your location.
For example, express shipping via DHL, FEDEX or UPS to most international destinations usually takes an additional 3 to 7 working days.
Once shipped, we will provide you with a tracking number so you can monitor the shipment in real-time. For a precise estimate, please share your delivery address with our sales team.
23. What is your production lead time?
For standard interdental brush orders, our typical production lead time is 2 to 3 weeks after we receive your deposit and final confirmation.
Please note this is an estimate, and the actual timeline can vary based on:
- Order Quantity: Larger orders may require more production time.
- Customization: Requests for custom colors, packaging, or logos may add to the lead time.
- Material Availability & Seasonality: Fluctuations in raw material supply or high-demand seasons can impact schedules.
For the most accurate timeline for your specific order, please share your quantity and requirements with us. We recommend confirming all details in advance and discussing any urgent deadlines—we will do our best to accommodate them.
24. Do you have all your products in stock?
Most of our standard interdental brush products are kept in stock for quick dispatch. However, availability for specific packaging types (such as blister cards) or fully customized items (like private label orders) may vary.
To get the most accurate and up-to-date stock information for your specific needs, please provide the product model, desired quantity, and packaging requirements. Our sales team will promptly check and confirm the exact stock status and lead time for you.